Returns & Exchanges

We want you to feel completely confident when ordering from us.
If something isn’t right — for example, if a ring doesn’t fit — you can easily return it.

 

If you’d like to return an item, please send us a message here with your name, address, and the item you wish to return.
We’ll then provide you with a prepaid return label (for EU returns) or detailed instructions for sending the item back.

 

30-Day Return Period

You have 30 days from the date you receive your order to return any unworn item for a refund or exchange.
Please make sure the piece is returned in its original condition and packaging.

Free Returns within the EU

Returns from within the European Union are free of charge.
Once you request a return, we’ll provide you with a prepaid return label or instructions for sending the item back at no cost to you.

Returns from Outside the EU

If you are returning an item from outside the EU, the return shipping costs are the responsibility of the customer.
We recommend using a tracked and insured shipping method, as we cannot take responsibility for lost parcels.

Refunds

Once we receive and inspect the returned item, we’ll issue your refund to the original payment method.

Please note that custom-made or personalized pieces cannot be returned unless discussed with us before purchase.

 

We truly appreciate your understanding — as each piece is handcrafted with care, fair returns help us maintain sustainable, small-scale production.